Jen’s Story about why Protection matters

For 20 years, Jen has worked in financial services, helping families secure mortgages and, just as importantly, protect their futures through life and critical illness insurance. She never imagined that one day, she would rely on those same protections herself.

Two years ago, life was going well. Jen felt healthier than ever—regular gym visits, a personal trainer, and a thriving business. She and her family were even enjoying a holiday of a lifteime when she first noticed something wasn’t quite right. The symptoms were subtle at first, but worrying. By the time she returned home, she trusted her instincts and booked an urgent colonoscopy.

What followed was six months of uncertainty, invasive testing, and unimaginable stress. Eventually, Jen was diagnosed with bowel cancer. It was a moment that shifted everything.

“All of a sudden, I’d gone from a very high period in my life to a very low one.”

As a self-employed professional, Jen didn’t have access to sick pay or the financial cushion many employed workers take for granted. But thanks to the foresight she had as an advisor, she’d taken out Income Protection and Critical Illness Cover. That decision allowed her to take the time she needed to focus on healing—without the constant worry of how to pay the bills.

She had a major operation—just days before Christmas—and faced weeks of recovery. But her cover meant she could put her energy into getting better, not scrambling to earn an income while fighting for her life.

“When you’re told you’re seriously unwell, the last thing you want to think about is work or money. You think about your family. You think about getting better.”

Jen’s Critical Illness policy paid a lump sum; money that could be used however her family needed, whether to ease the financial burden, pay down the mortgage, or simply create space to breathe.

The good news? Her surgery was successful and is now monitored annually. But the experience left a lasting mark—a deep appreciation for life, family, and the value of being prepared.

“If anything, this journey has made me realise just how short life can be. And how important it is to be protected.”

Jen’s bravery in sharing her story isn’t just about raising awareness. It’s about empowering others to take a moment, ask themselves the hard questions, and take action, before it’s too late.

Because protection isn’t just about money. It’s about peace of mind. It’s about knowing that, no matter what happens, your family won’t face it alone.

Your story might not be the same as Jen’s but your need for protection is just as real.

None of us know what’s around the corner. Whether you’re a homeowner, a parent, self-employed, or simply want peace of mind, having the right cover in place can make all the difference when life takes an unexpected turn.

Let’s talk about what protection could mean for you and your family.

Get in touch today for a no-pressure, no-jargon chat with one of our friendly advisors.

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Secure your future—because every moment matters.